Need some help with your PIN?

To complete your survey we ask you to supply a PIN code. This helps you quickly find the pub or restaurant you're looking for and in some cases details about your transaction. Your PIN code may appear on your receipt or on printed material within the branch.

If you're still not sure please speak to your server. Alternatively, you can search for your branch if you don't have a PIN code.

Find your venue here.

Privacy

This survey is provided to you by Feed It Back Ltd on behalf of the venue you are reviewing.

Your privacy is very important to us. We want you to participate in our online survey with complete confidence that your privacy will be respected. This privacy statement explains our online privacy practices and is effective as of June 2014.

Information We Collect

To complete this survey, we will collect information which may include personal information (such as your name or email address), transaction information (such as information from a store receipt), as well as your survey responses.

We also automatically collect information about your computer (IP address and domain), your Internet browser and your operating system (system settings), using standard data collection tools, such as cookies.

We will not use or disclose your personal information for marketing purposes, unless you expressly consent to this. We will not contact you unless you expressly request communication or if the contact is necessary to verify the integrity of the survey process.

Use of Your Personal Information

In general, we use all of the information we collect:

To provide to the venue and their owner, so that they can improve their business for you

So that the venue can fulfil incentives, and

For other everyday business purposes, such as customer service, survey management, and website management.

We use automatically-collected information to ensure that our surveys operate properly on all computers, phones and tablets and to help detect fraud or other inappropriate survey responses. The information we collect does not identify you or your device.

Disclosure of Personal Information

We will not disclose your personal information to anyone unless:

• The disclosure is needed for fulfilment of an incentive,
• You request follow-up communication or otherwise expressly consent to the disclosure,
• The disclosure is to a third party that performs services for us – but we forbid our service providers from using your personal information for their own purposes,
• The disclosure is required by law (such as in response to a court order) or needed for fraud prevention, survey integrity management, enforcement of legal rights or similar purposes, or
• The disclosure is in connection with a sale of our business.

If you have any concerns about your privacy, please contact us at the address below.

Information Security

We have implemented reasonable technical, physical and administrative safeguards to help protect your personal information against unauthorized access or loss.

International Transfers

This Website is operated in the United Kingdom. If you are located outside of the United Kingdom, please be aware that any information you provide to us may be transferred to the United Kingdom or other countries in which our businesses are located. We will use reasonable means to protect the personal data we transfer in all locations.

Questions

If you have any questions about this privacy statement or this survey, please contact: Feed It Back, Privacy Office, Clive House, 12-18 Queens Road, Weybridge, Surrey, KT13 9XB

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Terms of use

This page contains information about your relationship with the owner of this Internet Site and your rights to access and use it. By using this website you show that you accept all terms of this notice.

This Site is owned and managed by Feed It Back Limited, whose registered office is at Clive House, 12-18 Queens Road, Weybridge, Surrey, KT13 9XB, United Kingdom.

Illegality

If the advertising, offering for sale, or selling of the goods and / or services referred to on this Site is illegal for any reason in the jurisdiction in which it is accessed or viewed, whether by virtue of the age of the person seeking to view it or otherwise, access to and / or viewing of such material is not authorised by Feed It Back.

Intellectual Property

This Site contains material including text, photographs and other images, which is protected by copyright and/or other intellectual property rights. All copyright, trademarks and other intellectual property rights in the material comprising this Site are owned by or licensed to Feed It Back or one of its clients.

You may only use the Site for its purpose and in accordance with these terms and conditions. You may download material displayed on the Site for non-commercial personal use only provided you also retain all copyright and other proprietary notices contained on the materials. You may not, however, distribute, modify, transmit, reuse, re-post, or use the content of the Site for public or commercial purposes, including the text, images, audio, and video without Feed It Back’s prior written consent. You may not attempt to circumvent any anti-copying or other such protection accompanying the material.

At all times the intellectual property and information contained within this Site remains confidential and must not be disclosed to any third party. You may not link to this Site without our express written consent. If you wish to provide a link to this Site, please email support@feeditback.co.uk with details.

Agreement

By accessing and browsing the Site, you accept, without limitation or qualification, this Agreement. If you do not agree to these terms and conditions, please do not use the Site.

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